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Professional Staffing Group is now ProPivotal! Same Ownership, New Name.

Financial Aid Office Counselor - $56,000

Boston, MA  o2110 - US

ID: 8649 REQID: Education/Training External Employee Full Time

Financial Aid Office Counselor - $56,000 

Our client is a private university focused on medical and health-related science programs and located in Boston, Massachusetts. The university provides traditional and accelerated programs of study focused on professional education in pharmacy and the health sciences.

For this role, you must be comfortable discussing the details of a student’s bill and conducting necessary outreach in order to ensure students are in good financial standing. 

What to know:

  • Requires onsite and remote work capabilities
  • Some evening and weekend work will be required
  • Comprehensive benefits package


  • Show superior customer service while being cross-trained to counsel in all areas of financial aid such as filing the FAFSA, applying for student loans, completing the verification process, payment options, payment plans, university charges, and student accounts.
  • Provide advice and counsel about available financial aid opportunities, eligibility requirements, the application process, and college resources to students and parents in person, over the phone, and via email.
  • Educating prospective, incoming, and returning students and families on the e-bill process, balance resolution, credit balances, and refund eligibility.


  • Bachelor’s degree or associate degree with at least 1-year equivalent work experience required.
  • Strong communication, organizational/analytical, and time management skills
  • Demonstrated ability to work independently and as a member of a team of a highly motivated and experienced individual

Visit our website to learn more about our openings!

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.


ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

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