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Professional Staffing Group is now ProPivotal! Same Ownership, New Name.

English/Spanish Speaking EEC Information Specialist ($22/hour)

Framingham, MA  01701 - US

ID: 8672 REQID: Customer Support/Client Care External Temporary / Contract Full Time

English/Spanish Speaking EEC Information Specialist ($22/hour)


About the opening:

  • $22/hour
  • Hybrid work arrangement: 2 days on-site, 3 days remote
  • 10am to 6pm shift


Responsibilities:

  • Determine eligibility for childcare financial assistance/subsidy
  • Add eligible families to the Statewide Centralized Subsidy Wait List
  • Provide information on local Childcare Programs and Providers
  • Enter information in multiple online platforms/systems accurately
  • Identify family needs and provide appropriate referrals to local agencies/programs


Qualifications:

  • One year of experience in human services (nonprofit, public administration, community research)
  • Prior customer service experience, preferably in a call center setting
  • Skilled in data gathering techniques
  • Proficient in Microsoft Office, Word, Excel, databases, and other software systems
  • Fluent in Spanish and English; Portuguese is a plus
  • Ability to attend functions, meetings, and activities outside of normal work hours as needed
  • Ability to work in-office during scheduled hours (Tuesdays and Thursdays) with hybrid/remote flexibility
  • High School Diploma or equivalent; AIRS Certification appreciated but not required

Visit our website to learn more about our openings!


There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

 

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

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