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Professional Staffing Group is now ProPivotal! Same Ownership, New Name.

Customer Success Representative - £13/hr (Spanish Speaking)

Oxford,   OX4 4GB - UK

ID: 6478 REQID: Customer Support/Client Care External Employee Full Time

Customer Success Representative - £13/hr (Spanish Speaking)


We're currently seeking a Customer Success Representative fluent in Spanish and English to join our team. Offering £13/hr with a hybrid work arrangement, you'll play a pivotal role in ensuring customer satisfaction within our Rentals division. In this dynamic position, you'll handle various tasks, including troubleshooting technical issues and resolving complex cases promptly and effectively. Utilizing your mediation and negotiation skills, you'll work towards delivering optimal resolutions while meeting defined KPIs. Your ability to diagnose issues quickly, triage incidents, and collaborate effectively with colleagues will be essential in maintaining high levels of customer satisfaction.


As the ideal candidate, you'll bring 1-3 years of proven experience in customer service, along with strong technical problem-solving abilities. Your positive, team-oriented attitude and fluency in both English and Spanish will enable you to excel in this role. Additionally, your adaptability to changes and willingness to receive feedback will contribute to our team's ongoing success. If you're passionate about delivering exceptional customer care and thrive in a dynamic, customer-centric environment, we encourage you to apply.


Visit our website to learn more about our openings!

 

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

 

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

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