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Administrative Assistant

This role provides direct support to the Registrar and Registrar’s Office, assisting students, parents, and faculty with various requests, including transcripts, class registrations, and schedule changes. The ideal candidate is detail-oriented, tech-savvy, and possesses strong customer service skills. This position requires professionalism and adherence to a no-cell-phone policy while at the front desk.

Key Responsibilities:

• Serve as the primary contact for students, parents, and faculty, assisting with registration, transcripts, and general inquiries
• Support Assistant Directors with student requests, administrative tasks, and academic processes
• Manage COF-related requests, cross-registration, grading, and reporting duties
• Oversee office operations, including supplies, equipment maintenance, and Federal Work-Study student training

Experience Requirements:

• 2-3 years of experience in higher education or a customer service-driven environment
• Exposure to a CRM system (Ellucian Banner preferred) and Student Information Systems (SIS)
• Experience handling student records, data management, and familiarity with university policies and academic coordination
• Proficiency in Microsoft Office 365 and familiarity with student records management

_{There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.}

_{ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.}