Customer Service Representative – $20.50/hr (paid training)
We are seeking a customer service representative for an exciting opportunity at a well-known leader in health insurance, based in Massachusetts.
What's In It for You:
- Competitive pay rate of $19.5-$20.50 per hour plus paid training
- Work from home opportunity after training
- Strong career growth potential
- A company that prioritizes work-life balance
Important Note: Only candidates living in Massachusetts will be considered for this role per company policy
Responsibilities:
- Handle inbound faxes and calls regarding new or updated medication information
- Make outbound calls to pharmacies or doctors' offices to verify medication information
- Update the company database with new or modified information
- Share insights with the team on how to enhance services
Required Qualifications:
- Previous professional customer service experience
- Strong verbal and written communication skills
- Proficient with Microsoft Office and similar computer skills
- Reliability and dependability in the workplace
- Must be able to attend on-site training in Hingham, MA for the first 4 weeks
Preferred Qualifications:
- 6+ months of call center experience is highly preferred
Disclaimer: There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
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About ProPivotal
ProPivotal (formerly Professional Staffing Group - PSG) has proudly served the Boston area for 30 years and specializes in Healthcare, Asset Management & Financial Services, Higher Education, Accounting & Finance, Professional & Administrative, and Technology staffing. Recognized as a 16-year honoree of ClearlyRated's Best of Staffing Awards, our team has supported over 4,250 companies, placed 95,000 successful hires, and billed more than 21 million talent hours. With every placement, we live out our commitment to be a trusted partner you can count on.