Front Desk Assistant

A non-profit company dedicated to food security and community support is seeking a reliable and positive Front Desk Assistant to join their team in Framingham. This long-term role offers an opportunity to make a meaningful difference in the community by assisting diverse clients, managing data, and supporting daily operations. The position offers $22.00 per hour. The organization values attitude, reliability, and multitasking ability, providing a supportive environment that treats team members like family and offers potential for long-term stability.

Work Arrangement

• Monday to Friday, 8:30 AM to 4:00 PM
• On-site in Framingham

Why This Job Is Awesome / Your Impact

• Opportunity to help individuals in need within a dynamic environment
• Be part of a supportive, family-like team committed to community service
• Potential for long-term employment and career growth
• Gain experience working with diverse populations, including homeless individuals, seniors, and families
• Opportunities for learning and professional development with training provided

Responsibilities

• Manage client intake and assist with documentation for federal and state audits
• Maintain accurate records and update a cloud-based system
• Greet and assist clients, explaining policies and providing information
• Support daily data entry, filing, and demographic reporting
• Collaborate with volunteers and other team members to ensure smooth operations

Credentials

• High School diploma or equivalent required
• Basic computer skills, including familiarity with Microsoft Office (Excel, Word)
• Patience and strong social interaction skills
• Ability to multitask and maintain a positive demeanor

Required Experience and Skills

• At least 1 year of relevant experience
• Reliable attendance and punctuality
• Ability to perform data entry and organizational tasks effectively
• Positive attitude and willingness to learn

Preferred Skills & Experience

• Multilingual skills (Spanish/Portuguese/Haitian Creole) are a plus
• Previous experience working with diverse or underserved populations