Join a well-regarded university team in a highly visible, student-facing role where you’ll help support daily operations, deliver excellent service, and keep important academic and administrative processes moving smoothly. This is a great opportunity for someone who enjoys working with people and being the go-to person in a busy campus environment.

Key Details:

• Schedule: Full-time, Monday through Friday
• Work Arrangement: Primarily onsite, with potential hybrid flexibility depending on department needs
• Pay Range: $22-25/hour
• Job Type: Temporary assignment with potential for permanent hire

Why This Job is Awesome / Your Impact

Responsibilities

• Serve as a front-facing point of contact for students, families, faculty, and campus visitors
• Respond to questions in person, by phone, and by email with professionalism, warmth, and accuracy
• Support day-to-day administrative operations within an academic or student-services department
• Assist with student-related questions such as registration, campus navigation, general policies, and routing inquiries to the appropriate office or advisor
• Work with Microsoft Office tools, especially Excel, to organize information and manage ongoing tasks
• Support meetings, events, and departmental coordination, including scheduling, room logistics, and note-taking when needed
• Collaborate across multiple offices and communicate effectively with a wide range of stakeholders

Credentials

• Bachelor’s degree preferred; strong relevant experience may be considered in place of a degree
• Experience in higher education, student services, administrative support, hospitality, customer service, or other high-volume public-facing environments is highly valued

Required Qualifications

• At least one year of strong customer service experience in a fast-paced setting
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Excellent written and verbal communication skills
• Comfort working in a highly visible, service-oriented role
• Strong judgment in handling questions, triaging issues, and escalating appropriately
• Team-oriented mindset and willingness to jump in where needed

Preferred Qualifications

• Experience supporting students, faculty, or academic departments
• Familiarity with university or student information systems
• Experience handling large inboxes, front desk traffic, or high-volume service interactions
• Background in education, admissions, office coordination, or other roles requiring strong communication